The PreEmptive Solutions CEIP delivers detailed insight into software adoption, quality, and user behavior in near real-time. The PreEmptive CEIP provides actionable insight for design, development, quality, and support functions. Now, for the first time, you can implement a customer experience improvement program efficiently, securely, and cost effectively.

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Affordable and Flexible

At $500 per month and no contract commitment required, Customer Experience Improvement Programs are no longer just for the Microsoft’s and IBM’s of the world.

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Development: Build the Right Software Better

The PreEmptive CEIP takes the mystery out of end-user adoption and provides the evidence you need to establish the right priorities and focus on the most critical elements of your code.

Product Management: Confidently Pursue Roadmap

The PreEmptive CEIP will reveal what features are actually used and by whom.  This information can be readily integrated into your CRM systems to provide unrivaled market intelligence.

Support: Improve Efficiency and Customer Satisfaction

Near real-time visibility into individual usage and their underlying hardware and software technology stack combined with “community” usage norms helps to more quickly diagnose customer incidents and proactively address potential quality issues as they relate to both application and environmental factors.




“PreEmptive Solutions Runtime
Intelligence Service will help us to more efficiently deliver functionality that is
most important to our users and
provide key business intelligence to
maximize our R&D investments.”

John Adams
President
Applied Concepts, Inc.