You could Measure the Impact of Application Investments

Calculating application ROI is made more difficult because an application's impact is influenced by user behavior and business context.  What if your applications could stream runtime intelligence, transforming your point of work into an invaluable source of business intelligence?

Applications sit at the heart of virtually every process, transaction, and business function today. Yet their specific contribution is often taken as an act of faith. Measuring business impact is, at best, an imperfect science - and often more closely resembles a black art.

The tension between developing functionality versus the technology to monitor that same functionality is compounded by the disconnect between the development process and the production business operations  served. The complexity, cost, and logistical challenges have placed application usage and end-user behavior monitoring effectively out of reach - until now.

Runtime Intelligence Services leverages PreEmptive's post-build instrumentation platform to inject monitoring logic into existing applications to enable and monitor adoption, feature usage, and end-user behavior patterns securely, without transmitting personally identifiable information and with the flexibility to comply with even the most stringent privacy regulations and controls.

• Using PreEmptive's powerful UI, simply identify the features inside your already compiled applications. Dotfuscator can instrument the RIS logic during, or distinct from, the obfuscation phase.
• Within minutes of running your newly instrumented applications, application signals will be collected, aggregated and made available via the RIS portal.
• Take action to improve adoption and user productivity with RIS dashboards or export the runtime data cubes into your ERP, CRM, or BI solutions. 

Sustained Best Practice

Feature usage information can drive:

• Improved application design
• Application ROI
• Identification of training and environmental requirements

In order to maximize the power of this new class of information, e.g. Runtime Intelligence, feature tracking, integration into ERP, CRM, etc. systems and agreement on appropriate Key Performance Indicators (KPI's) should be established as a part of broader business performance management initiatives.

Our professional services organization stands ready to share best practices and peer benchmarks.