"You can't manage what you can't measure, and you have an incomplete idea how your software is being used".  Companies have "runtime intelligence" about sales, operations, cash flow, profitability, inventory, etc. but not on their software.  It's ironic! Runtime Intelligence Services (RIS) offers unprecedented insight into software behavior by streaming and analyzing software activity - across sessions, applications, platforms, and user communities - without programming or agents. RIS enables you to:

• Drive adoption
• Increase quality
• Enhance your return on investment
• Grow market share
• Manage IT Assets

Historically, it's been difficult to measure how users - individually or in aggregate - actually use applications.  RIS captures and presents user behavior over time allowing you to track trends, enabling you to answer questions such as:

• Sales Intelligence: If your sales agents talked to potential clients as soon as they were done evaluating your software, how much more efficient would your sales process be?
• Error Reporting: What if you could resolve customers' technical difficulties before they called your technical support department?
• Product Intelligence: If you could see how Beta or production versions of your applications were being used and tested by your customers, how would your development process change?
• IT Intelligence: What if you could keep track of "Shadow IT" applications to see their impact on the business?

The Runtime Intelligence Service allows you to select the RIS component configuration that best suits your needs.

Check out our Solutions incorporating Runtime Intelligence Services:

• Software Evaluations
• Beta Releases
• Customer Experience Improvement Programs

Click here to evaluate Runtime Intelligence Services because you can't afford to keep guessing.