We collect information from online forms, interactions from using social media, email interactions, chat sessions, and website interactions. (For example, we may collect the device number and type, location information and connection information such as page views, referral URL, ad data, IP address, and browsing history). We require customers and prospects who register to use the products and services offered to give us contact information, such as their name, address, e-mail, and billing information. Our products may also collect product usage information, such as operating system version, product sessions, features used, hardware information, and network information.
We use collected information to provide support, updates, and communicate with you about our products and services. Customer email addresses and any personal customer information will not be distributed or shared with third parties, except that third parties may be engaged to communicate with you on our behalf.
Except as we state at the time we request information, or as provided for in a user license, subscription, or other agreement, we do not disclose to third parties the information provided. PreEmptive uses a third-party processor to execute credit card transactions.
PreEmptive is committed to complying with all privacy and data protection requirements of the US Department of Commerce and the European Union. This includes the General Data Protection Regulation. To that end, recipients of our electronic marketing communications who have not affirmatively opted in to receive marketing communications will be given an opportunity to do so. Opt-out links will also be provided to unsubscribe from future communications.
We will protect all information collected and stored, and upon authenticated request we will provide a complete copy of all information stored for you. If you request us to delete your stored information, we will delete all information stored for marketing purposes, including your IP address. To ask a question about our policy, please email firstname.lastname@example.org. PreEmptive reserves the right to keep information needed for any “lawful basis”, which includes customer collection purposes.
Effective October 2019