Navigating the Choice Between Security and Customer Experience
Chances are, if you’ve used a mobile banking app, or bought something online, your purchase was facilitated in part by a Fiserv product. Fiserv is a global provider of financial services technology. Clients include banks, credit unions, financial companies and retailers. As a Fintech company, Fiserv provides payment and commerce enabling technology to clients in more than 100 countries, serving as an “industry standard” across the world.
In a recent article “2020 Trends in Fraud and Financial Crime Risk Management” Andrew Davies – Fiserv’s VP of Global Market Strategy writes “Criminals are even more on the offensive, constantly researching new vulnerabilities and developing fresh attack vectors. For financial institutions, that's spurred growth in both process and technology investments to keep pace.” The question that Fiserv and many other financial institutions are asking: “How do you accurately manage detecting financial crime without inhibiting the customer experience?”
Application security can often be viewed by development teams as a time-consuming barrier to finishing a project. In a world where "time equals money", the rush to ship functional applications can overshadow the need to ensure those applications are secure. It is true --- features are what sell software and fixing bugs retains customers and loyalty. Both actions can be directly linked to revenue and profitability. So, what effect does an investment in application security have on a company's bottom line?
Search for lockpicking and you’ll see that there’s no shortage of suppliers ready to serve locksmiths and hobbyists, each community having a perfectly legitimate need. Is there any reason to believe that burglars don’t shop the same sites?
Hackers are developers and they have a long history of enthusiastically embracing and adapting development (and DevOps) innovations to speed their work, extend their reach, and ship software – the only difference is that they’re more likely to use those development tools and platforms on YOUR software rather than on their own. Static code analysis tools, debuggers, and even public bug tracking databases are all go-to hacker resources.
Applications are vulnerable. Eighty-six percent of web apps have access control and authentication issues, while 80 percent of mobile apps may unwittingly expose critical vulnerabilities. As noted by Dark Reading, even traditionally “safe” digital environments such as industrial control systems (ICS) are now at risk — more than 50 percent of ICS/SCADA applications available through reputable app stores contain serious authorization flaws.
The result? Companies are looking for new ways to defend web and mobile apps that go beyond standard testing practices and empower real-time response. Enter Runtime Application Self-Protection (RASP) which is designed to detect app attacks as they happen. Over the last few years, the market for this technology has diversified and evolved; recent data puts the RASP market on track for 50 percent CAGR over the next four years.
Five Penetration Test Tips to Create Secure Mobile Apps
Just as businesses and consumers make the shift from desktop-driven digital change to mobile devices and applications, so are malicious actors. While traditional attack vectors still enjoy widespread success, increasing infosec knowledge about cybercriminal origins and threat profiles has pushed attackers down a new path: Mobile.
As noted by Threat Post, for example, advanced persistent threats (APTs) like RedDawn — which masquerades in app stores as “beta” versions of useful software — are now making the shift to mobile platforms. PC Authority, meanwhile, reports that fraudulent mobile transactions are up more than 600 percent from 2015, while Dark Reading points out that mobile users are now 18 times more likely to be targeted by phishing than traditional malware attack vectors.
What does all this movement mean for mobile app developers and owners? That just designing secure applications is not enough. Ongoing penetration testing and risk assessments are now critical to ensure that apps that were safe yesterday still hold up today — and won’t fall apart tomorrow.
Mobile App Security and Best Practices: Leveraging the OWASP 3-Layer Model
The mobile attack surface is expanding. As of January 2018 there were 3.7 billion unique mobile users worldwide choosing from more than 10 million verified applications across popular online stores. So it’s no surprise that security firms now detect millions of malicious install packages each quarter as hackers look for ways to compromise both existing mobile devices and their newest iteration, IoT.
In an effort to address the changing nature of mobile security the Open Web Application Security Project (OWASP) — well-known for its “top 10” vulnerability lists — has released version 1.0 of its Mobile AppSec Verification Standard (MASVS), which includes a three-layer model for application defense designed to “offer a baseline for mobile application security (MASVS-L1), while also allowing for the inclusion of defense-in-depth measures (MASVS-L2) and protections against client-side threats (MASVS-R). Here’s how your organization can leverage these layers to improve overall mobile app security.
“Software is eating the world.” The now-famous quote by technology expert Marc Andreessen was relevant in 2011 but seems downright prophetic in 2018 — the rise of web-based, mobile and IoT applications have created a market both massive and ever-changing. Companies know that simply staying competitive requires cutting-edge apps that both streamline the user experience and provide a steady flow of actionable data. But malicious actors also recognize the value of applications — and will do anything they can to compromise, infiltrate or damage business app networks.
It gets worse: According to the Center for Internet Security, “malspam” threats — unsolicited emails that contain malicious links or attachments — remain the number one attack vector for cybercriminals. Why? Because despite their simplicity, these attacks succeed. As noted by SC Magazine, meanwhile, 80 percent of IoT applications still aren’t tested for security vulnerabilities.
Today more than ever, applications are mobile and can be run worldwide. And many useful apps access sensitive data and have value-added functionality within them (such as trade secrets). Because traditional firewall type attacks are much more difficult today, hackers are increasingly targeting both consumer and enterprise mobile and desktop apps as a newer attack vector. So, those apps may be at risk from theft of IP/underlying sensitive data, malware injection and more advanced targeted threats.