We collect information from online forms, interactions from using social media, email interactions, chat sessions, and website interactions (for example, we may collect the device number and type, location information and connection information such as page views, referral URL, ad data, IP address, and browsing history). We require customers and prospects who register to use the products and services offered to give us contact information, such as their name, address, e-mail, and billing information.
We use collected information to provide support, updates, and communicate with you about our products and services. Customer email addresses and any personal customer information will not be distributed or shared with third parties, except that third parties may be engaged to communicate with you on our behalf.
Except as we state at the time we request information, or as provided for in a user license, subscription, or other agreement, we do not disclose to third parties the information provided. PreEmptive Solutions uses a third-party processor to execute credit card transactions..
PreEmptive Analytics (PA) customers may use the service to host data and information ("Data"). PreEmptive Solutions will not review, share, distribute, or reference any such Data except as provided in the subscription or other agreement, or as may be required by law. Individual records may be viewed for the purpose of resolving a problem, support issue, or suspected violation of a subscription or other agreement, or as may be required by law. Customers are responsible for maintaining the confidentiality and security of their user registration and password. Certain users are not required to pay a fee for use of PA and in such instances PreEmptive Solutions has the right to use and publish in the aggregate information collected in the use of the Services, including customer data.
PreEmptive Solutions has implemented security measures to help protect against the loss, misuse, and alteration of the PreEmptive Analytics Data under our control. We have also implemented an advanced security method based on PreEmptive Analytics Data dynamic data and encoded session identifications. The PreEmptive Analytics Data product portal is hosted in a secure server environment that uses a firewall and other advanced technologies to prevent interference or access from outside intruders. Lastly, PreEmptive Solutions provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent access that is unauthorized, maintain data accuracy, and ensure the appropriate use of Data.
PreEmptive Solutions is committed to complying with all privacy and data protection requirements of the US Department of Commerce and the European Union. This includes the General Data Protection Regulation. To that end, recipients of our electronic marketing communications who have not affirmatively opted in to receive marketing communications will be given an opportunity to do so. Opt-out links will also be provided to unsubscribe from future communications.
We will protect all information collected and stored, and upon authenticated request we will provide a complete copy of all information stored for you. If you request us to delete your stored information, we will delete all information stored for marketing purposes, including your IP address. To ask a question about our policy, please email firstname.lastname@example.org. PreEmptive Solutions reserves the right to keep information needed for any “lawful basis”, which includes customer collection purposes.