PreEmptive logo

Support

Application protection is a complex challenge, and we’re here to help you navigate it.

Protecting your application is complex. PreEmptive makes sophisticated bytecode modifications that keep your code secure, functional across all runtime platforms, and performance-optimized. Our solutions can also inject custom or pre-defined behavior without breaking your app or causing performance issues.

Support System Update:

To better serve you and manage customer support queries, PreEmptive is now utilizing ZenDesk. Users can submit a ticket here.

Product Specific Support

Open a Support Case

If you cannot find a solution to your problem or would like a support engineer to help you work through an issue, use our online support request form to open a case with us today:

Change Logs

Read about the latest changes and upgrades to Dotfuscator by reviewing the change logs.

User Guides & Tutorials

Dotfuscator Professional

Dotfuscator Community

Dotfuscator Community Updates

Command-line support is available for Dotfuscator Community in Visual Studio 2015 and higher!

Please register from within Dotfuscator to enable it. Registration also gives you access to the latest news and updates about Community.

Download the latest version of Dotfuscator Community.

Dotfuscator References

Downloads

Dotfuscator is available in two editions. Dotfuscator Community is included with all versions of Visual Studio and offers basic application protection features. Dotfuscator Professional is available for evaluation or purchase and includes enterprise-grade protection, dedicated support, and commercial licensing. To learn more, please compare editions.

Dotfuscator Professional

Dotfuscator Community

  • Visual Studio 2022 - No Updates
    • For the version included in Visual Studio, open Quick Launch (Ctrl+Q) and type Dotfuscator.
  • Visual Studio 2017 and Visual Studio 2019 - Download Update
  • Visual Studio 2015 - Download Update
    • This update adds command-line support, which was shipped in VS 2015 Update 3.
    • Check the Tools menu for Dotfuscator.
  • Visual Studio .NET through Visual Studio 2013 - No updates
    • Dotfuscator Community is included in Visual Studio. Check the Tools menu for Dotfuscator.

Open a Support Case

If you cannot find a solution to your problem or would like a support engineer to help you work through an issue, use our online support request form to open a case with us today:

Change Logs

Read about the latest changes and upgrades to DashO by reviewing the change logs.

User Guides & Tutorials

Downloads

DashO is available for evaluation or purchase and includes enterprise-grade protection, dedicated support, and commercial licensing.

Open a Support Case

If you cannot find a solution to your problem or would like a support engineer to help you work through an issue, use our online support request form to open a case with us today:

Change Logs

Read about the latest changes and upgrades to JSDefender by reviewing the change log.

User Guides & Tutorials

Access the user guide for JSDefender

JSDefender References

Data sheets and more information about JSDefender

Try it

Download JSDefender.

Downloads

JSDefender is available for evaluation or purchase and includes enterprise-grade protection, dedicated support, and commercial licensing.

Open a Support Case

If you cannot find a solution to your problem or would like a support engineer to help you work through an issue, use our online support request form to open a case with us today:

Change Logs

Read about the latest changes and upgrades to Defender for iOS by reviewing the change log.

User Guides & Tutorials

Access the user guide for Defender for iOS

Downloads

Defender for iOS is available for evaluation or purchase and includes enterprise-grade protection, dedicated support, and commercial licensing.

Sometimes, professional help is required to get it right.

When you consider an application protection product, don’t just consider what the product does. Consider what the vendor does to help you get it right.

Our support team has years of experience resolving complex build and runtime issues that may arise during the protection process. Our team is dedicated to resolving your issues quickly and in a way best suited for you. You can reach out by submitting a support ticket.

support ticket icon

PreEmptive has a team of dedicated support engineers who:

  • Are in the US and Europe
  • Know our products inside and out
  • Can directly, personally troubleshoot uncommon problems
  • Can easily escalate the hardest of problems to our development teams (and still figure out a workaround, in the meantime!)
  • Are kind and patient